Help

Support

Need help with LeadPilot AIYour AI assistant for LinkedIn growth? Start here for extension setup, dashboard questions, billing, and troubleshooting.

Contact us

Email our team and we'll get back to you as soon as we can. Include your account email and a short description of the issue.

hello@tomnitive.com
01

Chrome extension

  • Install LeadPilot AI from the Chrome Web Store, then pin it from the extensions menu for quick access.
  • Create an account on this site, then open the extension popup and Log in with the same email and password.
  • Visit LinkedIn — you'll see AI Comment on posts, DM Reply in messaging, and Save Lead on profiles. You review every draft before copying or sending.
02

Account & dashboard

  • Log in or create an account to manage leads, follow-ups, and settings.
  • Set up My tone under Dashboard → Settings → My tone so the extension writes in your voice.
  • Use the dashboard to track saved leads, schedule follow-ups, and view your monthly AI usage.
03

Billing & plans

Plan upgrades and usage limits are managed from Dashboard → Settings → Plan. If a purchase doesn't reflect immediately, wait a minute and refresh — or email us with your account email and receipt.

04

AI generation issues

  • Confirm you're logged in via the extension popup.
  • Check monthly usage on the popup or dashboard — free plans have limits.
  • For My tone, add example messages in the dashboard first; the extension won't use your voice until it's configured.
  • If something isn't working on LinkedIn, refresh the page and make sure the extension is enabled in Chrome.
05

Privacy & terms

For data handling and acceptable use, see our Privacy Policy and Terms & Conditions.

06

Report a bug

When reporting a bug, please include: your browser version, whether you're on LinkedIn feed / messaging / profile, steps to reproduce, and a screenshot if possible. Send to hello@tomnitive.com.